LETS·ETS Subscription Policy

LETS·ETS Subscription Policy

LETS·ETS A brand of SUPPLERIUM

Operated by Hermilito Cabasan

 Effective Date: May 15, 2026


1. Overview

LETS·ETS offers subscription‑based access to spiritual, theological, and educational materials, as well as optional recurring deliveries of physical products such as:

  • scented candles

  • printed t‑shirts

  • mugs

  • symbolic items

  • seasonal or themed spiritual objects

Subscriptions may include digital content, physical goods, or a combination of both.

All subscriptions are legally managed by SUPPLERIUM UG (haftungsbeschränkt).


2. Nature of Subscription Content

Subscription content may include:

Digital Content

  • written reflections

  • meditations

  • teachings

  • audio or video content

  • downloadable materials

Digital content is delivered electronically and may be accessible immediately after purchase.

Physical Goods

If your subscription includes physical items, they will be shipped according to our Shipping Policy.

Spiritual Meaning

Products may include symbolic or meditative themes. These meanings are interpretive and not therapeutic or guaranteed outcomes.


3. Billing and Renewal

By subscribing, you authorize SUPPLERIUM to charge your selected payment method on a recurring basis, such as:

  • monthly

  • quarterly

  • annually

Your subscription renews automatically unless cancelled.

Charges occur at the beginning of each billing cycle.


4. Cancellation

You may cancel your subscription at any time.

To cancel:

  • log into your account, or

  • contact us at support@supplerium.com

Cancellations take effect at the end of the current billing period.

You will retain access to digital content and/or receive any remaining physical shipments for the current cycle.

We do not offer partial refunds for unused time.


5. Refunds

Digital Subscriptions

Because digital content is accessible immediately:

  • subscription payments are generally non‑refundable

  • refunds may be granted only if:

    • you were charged in error

    • you did not receive access

    • a technical issue prevented use

Physical‑Goods Subscriptions

Refunds for physical subscription boxes or recurring shipments are available only if:

  • the item arrives damaged

  • the wrong item was shipped

  • the shipment was never received

Refund requests must be submitted within 14 days of delivery or charge.


6. EU Digital Content & Withdrawal Rights

Under EU law, digital subscriptions may require you to:

  • consent to immediate access, and

  • acknowledge that your 14‑day withdrawal right ends once access begins

If you do not consent, access may be delayed until the withdrawal period ends.


7. Failed Payments

If a payment fails:

  • we may retry the charge

  • access to digital content may be paused

  • physical shipments may be delayed

  • your subscription may be cancelled if payment cannot be processed


8. Changes to Subscription Plans

We may update subscription pricing, features, or included items. You will be notified in advance of any changes.

Continued use after changes take effect constitutes acceptance.


9. No Therapeutic or Pastoral Guarantees

Subscriptions do not include:

  • therapy

  • counseling

  • pastoral care

  • crisis intervention

  • spiritual guarantees

All content is reflective and educational.


10. Contact

LETS·ETS A brand of SUPPLERIUM

Operated by Hermilito Cabasan

Ernst‑Meier‑Straße 3, 04249 Leipzig Germany

Email: support@letsets.com

Website: https://letsets.com